Critical Success Factors in Enterprise Resource Planning (ERP) Implementation: A Comprehensive Review

Authors- Mohan Kunkulagunta, Vedaprada Raghunath

Abstract-This review explores the critical success factors (CSFs) that impact the implementation and management of Enterprise Resource Planning (ERP) systems in various organizational contexts. Key factors include top management support, effective communication, user involvement, and change management strategies. Challenges include resource constraints, cultural barriers, and technical issues, necessitating careful planning and stakeholder engagement. Emerging technologies like artificial intelligence and cloud computing add complexity to ERP systems, necessitating further exploration. The paper emphasizes the importance of multi-method research approaches to understand ERP implementation challenges and provide practical guidance. Future research directions aim to refine CSF frameworks and address evolving dynamics in diverse organizational settings.

DOI: /10.61463/ijset.vol.12.issue6.335