International Journal of Science, Engineering and TechnologyAuthors: Mrs.P.Sangeetha, Ms.J.Nivetha
Abstract: The Chi-square test is used in this study to investigate the association between digital payment methods and their frequency of use. Understanding user preferences is critical as online banking, mobile banking, and mobile wallets proliferate at a rapid pace, fueled by technology advancements and the COVID-19 epidemic. A standardized questionnaire was used to obtain information about transaction behavior and payment options. The study reveals a direct link between the type of digital payment mechanism and how frequently people conduct online transactions. The findings imply that factors such as ease, accessibility, and familiarity have a major impact on user behavior. These findings are useful for enhancing digital payment platforms, advising financial institutions, and supporting initiatives that encourage the widespread adoption of safe and user-friendly digital payment methods.
DOI: https://doi.org/10.5281/zenodo.17049666
