Food And Nutrition In Hotel Management: A Comprehensive Study Of Quality, Safety, And Customer Satisfaction

2 Jun

Authors: Ms.Suman Rajput, Dr.Sukriti

Abstract: The hospitality industry is undergoing a significant transformation driven by increasing consumer awareness of health, nutrition, and sustainability. Food is no longer evaluated solely on taste and presentation; instead, guests expect nutritionally balanced, hygienically prepared, and ethically sourced meals. This study examines the role of food and nutrition in hotel management, focusing on their influence on customer satisfaction, operational performance, and brand positioning. The research also explores challenges such as cost constraints, supply chain limitations, and lack of staff training, which hinder the effective implementation of nutrition-based practices. Furthermore, it highlights emerging trends including personalized nutrition, sustainable dining, and wellness tourism. Through case studies of leading Indian hotel chains, the study demonstrates how integrating nutrition into hospitality operations enhances competitiveness and long-term sustainability. The findings suggest that nutrition-oriented strategies are essential for modern hotel management and must be incorporated into core operational frameworks.

DOI: http://doi.org/10.5281/zenodo.20504999