Authors- Master Trần Thị Thúy Vân, Master Nguyễn Văn Nhân, Master Doctor Nguyễn Văn Lực
Authors- This study was conducted in a hospital environment for medical staff, to explore the relationship between job stress (JS) and turnover intention (TI) through the mediating role of job attitude, includes two factors: job satisfaction (SF) and organizational commitment (OC). At the same time, measured the impact of job stress and job attitude on employees’ turnover intention. Thereby, we have proposed solutions to reduce stress, increase job satisfaction, employee commitment to the organization and reduce turnover intention. The research was conducted at District Hospital with qualitative research methods including in-depth interviews with 10 people, group discussions with 5 people and quantitative research methods with a sample of n=220. The authors used SPSS and AMOS software version 22.0 to process data. The results obtained in terms of reliability of the scales all satisfy Cronbach’s Alpha coefficient>0.6. EFA factor analysis obtained results KMO=0.879>0.5; Sig=0.000<0.05. The total variance extracted is 57.551%>50% and Eigen values=1.605>1. During EFA processing, the variables all achieved convergent and discriminate values. The CFA analysis process results in a critical (normalized) measurement model that had been suitable for the collected data and has statistical significance. Linear structural model (SEM) analysis showed that the hypothesized relationships in the theoretical model had a P-value significance level of less than 5%, reaching the necessary level of significance (at the 95% confidence level).