International Journal of Science, Engineering and TechnologyAuthors: Celina D’Cunha
Abstract: Ensuring data compliance in multi-cloud Salesforce CRM deployments presents significant challenges for enterprises, particularly when managing hybrid infrastructures spanning public clouds, private clouds, and on-premises systems. Unauthorized configuration changes, inconsistent security baselines, and complex regulatory requirements increase the risk of data breaches, operational disruption, and non-compliance with standards such as GDPR, HIPAA, and CCPA. This review examines strategies for maintaining compliance and securing hybrid Salesforce CRM environments, emphasizing the role of Tripwire for automated configuration monitoring, file integrity verification, and audit logging. It also explores hybrid infrastructure hardening techniques, including operating system, network, and application-level security measures, alongside automation and orchestration strategies for real-time compliance enforcement. Practical case studies demonstrate measurable benefits in operational efficiency, risk reduction, and audit readiness. Additionally, emerging trends such as AI-driven compliance monitoring, cloud-native security, and predictive analytics are discussed to provide insights into the future of secure, scalable, and compliant multi-cloud CRM operations. By integrating monitoring, hardening, and automation, enterprises can achieve robust, efficient, and regulatory-compliant Salesforce CRM deployments across complex hybrid environments.
DOI: http://doi.org/10.5281/zenodo.17521453
