International Journal of Science, Engineering and TechnologyAuthors: Nitesh Rajput, Prof. Dr. Nidhi Dehale
Abstract: Increased demand for efficient car rental due to urban growth and mobility services highlights the limitations of traditional, manual systems (paper records, phone calls, human billing), which cause inconsistency, conflicts, errors, and poor satisfaction. This paper introduces a comprehensive Car Rental Management System automating the entire workflow: registration, customer management, booking, billing, payment, and reporting. Utilizing modern web technologies, the system offers real-time availability, secure multi-level authentication, automated dynamic pricing, centralized data, and reporting dashboards. Built on a scalable three-tier architecture, it solves operational issues, improves user experience, and shows measurable gains in efficiency, reduced errors, transparency, and scalability for future features like mobile apps and AI. Performance evaluations confirm faster booking, greater billing accuracy, and higher customer satisfaction than manual methods.
