International Journal of Science, Engineering and TechnologyAuthors: Harish Govinda Gowda
Abstract: Modern Site Reliability Engineering (SRE) is evolving from traditional alert-driven operations toward autonomous, intelligent systems capable of self-healing. This article explores the architecture, principles, and implementation of self-healing SRE frameworks using runbooks and intelligent triggers. It presents a structured approach to transitioning from reactive incident response to proactive and automated remediation by integrating observability tools, codified operational knowledge, and decision-making logic. Through real-world case studies and best practices, the article demonstrates how organizations like Netflix, Google, and Shopify are leveraging automation to reduce toil, improve mean time to resolution (MTTR), and increase service resilience. The discussion also covers toolchains, implementation challenges, and a future outlook where AI and machine learning further enhance the capabilities of self-healing infrastructure. This work serves as a comprehensive guide for SRE teams aiming to build scalable, reliable systems with minimal human intervention.
DOI: https://doi.org/10.5281/zenodo.15915272
