International Journal of Science, Engineering and TechnologyAuthors: Gayathri Kodipaka, Kompalli Sri Divya Muktha, K. Sandeep
Abstract: Access to legal information remains a significant barrier for millionAs bofstcritaizcetns, especially those who are unfamiliar with formal legal processes or do not speak English. This project proposes LawBot, a multilingual legal assistance chatbot that leverages Natural Language Processing (NLP), a structured knowledge base, and speech recognition to provide accessible legal guidance in seven Indian languages: English, Hindi, Telugu, Bengali, Marathi, Tamil, Kannada, and Malayalam. The system processes voice or text queries from users and responds with relevant legal information drawn from a Firestore-backed offline-capable knowledge base. Upon detecting a legal query, LawBot retrieves a context-sensitive response and delivers it via both text and text-to-speech. This solution is designed for accessibility on both web and mobile platforms and enhances civic awareness by providing a real-time, automated legal information system. Furthermore, it not only enhances user awareness of their rights but also contributes to more equitable access to justice by proactively delivering information in the user’s preferred language. By guiding citizens before complex legal situations escalate, the system can help reduce legal helplessness and promote informed civic participation. Keywords: Natural Language Processing, Multilingual Chatbot, Legal AI, Speech Recognition, Firestore, Knowledge Base, Web Application.
