International Journal of Science, Engineering and TechnologyAuthors: Vivek Nair
Abstract: The Salesforce ecosystem has evolved into one of the most dominant customer relationship managements (CRM) platforms, enabling organizations to manage operations, analytics, and customer engagement at scale. Its reliance on robust infrastructure has led enterprises to favor Linux distributions, particularly CentOS and Oracle Enterprise Linux (OEL), for stable and performance-optimized deployments. CentOS, known for its open-source nature and compatibility with Red Hat Enterprise Linux (RHEL), provides a cost-effective and flexible environment suited for development, testing, and small to mid-sized Salesforce integrations. In contrast, Oracle Enterprise Linux offers enterprise-grade enhancements, support, and optimized kernel features that strengthen mission-critical deployments where Salesforce workloads demand high availability and compliance assurance. This review article evaluates the technical and performance-related aspects of integrating Salesforce with CentOS and OEL, focusing on kernel tuning, workload management, security compliance, and hybrid-cloud readiness. Case studies are presented to highlight practical use cases across industries such as finance, healthcare, and e-commerce. Finally, the paper provides insights into future trends, including containerization, multi-cloud architectures, and AI-driven performance monitoring. The aim is to present a comprehensive technical review for architects, system administrators, and decision-makers navigating Salesforce integration strategies with CentOS and Oracle Enterprise Linux.
DOI: https://doi.org/10.5281/zenodo.17149672
